![]() With this data, the dispatch system generates future states for every possible matching and decides the best action to take, given our objectives of efficiency and quality. Given incomplete information about the world, the system generates many predictions, such as when we expect an order to be ready for pickup, to model the real-world scenarios. Our dispatch system seeks high dasher efficiency and fulfillment quality by considering driving distance, time waiting for an order to be ready, delivery times as seen by the consumer, and more. To fulfill this demand, we present dashers with delivery routes, where they move between picking up orders at merchants and delivering them to consumers. Consumers ask for goods to be delivered from a merchant to their location. Future work to build on top of our optimizerÄoorDash powers an on-demand marketplace involving real-time order demand and dasher supply.Modifying a tier-zero service with zero downtime.Our prior and current optimization approaches and how we wanted to re-frame them.Through optimal matching of dashers to deliveries, we are able to ensure dashers get more done in less time, consumers receive their orders quickly, and merchants have a reliable partner to help them grow their businesses. ![]() Our dasher dispatch system is a part of our logistics platform that has substantial impact on both our efficiency and quality. At DoorDash, our logistics team focuses on efficiently fulfilling high quality deliveries.
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